Oversees front desk operations. Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work. Monitors lobby traffic to make staffing adjustments accordingly. Resolves customer complaints. Trains, supervises, schedules and assists in evaluating staff.
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values.
- Hospitality – We’re passionate about delivering exceptional guest experiences.
- Integrity – We do the right thing, all the time.
- Leadership – We’re leaders in our industry and in our communities.
- Teamwork – We’re team players in everything we do.
- Ownership – We’re the owners of our actions and decisions.
- Now – We operate with a sense of urgency and discipline
Vacancy Type: Full Time
Job Location: Charlotte, NC, US
Application Deadline: N/A