Tuesday , June 15 2021

Working at H&M – Marketing & Advertising

Website H&M

Job Description:

We don’t call them “salespeople” or “sales associates” because that’s not what we do. Our Sales Advisors are here to ensure that our customers enjoy a fantastic shopping experience, whether it’s offering them garment options or answering simple questions such as locating the fitting rooms. Because, in the end, we believe that our clothes will sell themselves. Our customers just need someone to engage them and offer advice, from time to time, to figure out what’s possible for their personal style.

Job Responsibilities:

  • Answer phones courteously and promptly
  • Provide excellent direct and indirect customer service according to H&M standards and meet the 5 basic demands on the selling floor, in the fitting room and at the cash point
  • Unload delivery truck, receive, open and unpack merchandise and label merchandise with security tags
  • Actively work with garments, including processing, stocking, replenishing, folding, hanging, displaying and merchandising per H&M guidelines, to maximize selling opportunities
  • Ring on the register, report and handle all required transactions, issue receipts and pack merchandise

Job Requirements:

  • Excellent customer service skills
  • 6 months of experience in customer service, retail industry preferred
  • Ability to meet deadlines
  • Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance
  • Ability to lift in excess of 20 pounds
  • Ability to take initiative to complete tasks and solve problems
  • Ability to multitask in a fast-paced environment
  • Ability to climb a ladder and use a step stool
  • Ability to recognize and execute selling opportunities
  • Ability to manage time and prioritize
  • Ability and willingness to run a cash register
  • Good communication and organizational skills
  • Must be able to work a flexible work schedule including nights and weekends
  • High School graduate or equivalent preferred

Job Details:

Company: H&M

Vacancy Type:  Full Time

Job Location: Ft. Lauderdale, FL, US

Application Deadline: N/A

Apply Here