Tuesday , June 15 2021

H&M Jobs – H&M Retail Sales Advisor

Website H&M

Job Description:

You are responsible for delivering a Best Customer Experience that contributes to the Sales and Profit in your store. You always put our customers’ first and offer assistance and share your Product and Fashion knowledge. You create an environment that is easy for our Customers to shop through Store Operations and Great Garment Care. By sharing your knowledge and skills with your colleagues you actively contribute to creating a Best Team in order to meet the expectations of our customers. You work in accordance with H&M standards, policies, procedures and legal requirements. By acting in line with our Values and being a role model, you contribute to H&M’s business success.

Job Responsibilities:

  • Apply a ‘Heads up’ approach – be aware of customers that require assistance and offer help
  • Use your product and fashion knowledge to inspire the customer by offering purchasing suggestions, promoting campaigns, offers, activities and company initiatives (i.e., sustainability efforts, garment collecting)
  • Ring on the register, report & handles all required transactions, issue receipts & fold and place merchandise in appropriate bag following the register best practice routine
  • Keep the fixtures full and tidy regularly throughout the day to maximize sales
  • Dusting all counters/hard surfaces, removes all spills, trash and debris from store
  • Ensure great garment care to sell the products in their best condition at the right time
  • Handle payments and returns
  • Fold, hang, display and merchandise garments per H&M guidelines to maximize selling opportunities
  • Actively process, stock and replenish garments on sales floor and stock room
  • Ensure all areas of the sales floor and back of house are always clean and tidy, this includes but not limited to:
  • Demonstrate the 5 basic demands to greet and engage with our customers in the service areas and on the sales floor
  • Replenish sizes and allocation to the sales floor through efficient delivery and refill routines to avoid missed sales
  • Maintaining cleanliness of, and sweeping on sales floor, fitting rooms, and BOH areas

Job Requirements:

  • Excellent customer service skills
  • Ability to recognize and execute selling opportunities
  • Ability and willingness to run a cash register
  • Ability to take initiative to complete tasks and solve problems
  • Ability to meet deadlines
  • Ability to manage time and prioritize
  • Must be able to work a flexible work schedule including nights and weekends
  • Financial Accountability: None
  • Good communication and organizational skills
  • Ability to multi-task in a fast-paced environment

Qualification & Experience:

  • High School graduate or equivalent preferred
  • 6 months of experience in customer service, preferred
  • Ability to lift in excess of 20 pounds
  • Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc) for a short distance
  • Ability to climb a ladder and use a step stool

Job Details:

Company: H&M

Vacancy Type:  Full Time

Job Location: Las Vegas, NV, US

Application Deadline: N/A

Apply Here

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