As a Senior Banking Consultant, your role is to provide our customers with a seamless branch experience by meeting each customer’s end-to-end needs across transaction activities, needs-based conversations and educating them on digital solutions. You will also proactively support the Branch Manager in coaching team members and delivering ANZ’s Retail strategy.
You will be part of a collaborative team and will act as a point of contact for more complex customer needs, as well as support the Branch Manager by acting as an advocate for change.
- Ability to multi-task, highly adaptable to change and ambiguity
- Leadership and coaching capabilities
- Active user and promoter of technology
- Proactive, shows initiative
- Role models a strong customer focus, preferably with retail experience
- Enjoys working in a collaborative team environment
Vacancy Type: Full Time
Job Location: Brisbane, AU
Application Deadline: N/A