Monday , March 4 2024

Work With Amazon – Trainer

Website Amazon

Job Description:

The Trainer is responsible for the coordination and execution of training for all process paths in the Fulfillment Center. Trainers evaluate and refine processes and techniques to improve learning effectiveness and production across all departments in the building. The Trainer assists in driving the success training plans and supporting the needs of the Fulfillment Center workforce.

Job Responsibilities:

  • Use and analyze data on a daily basis to improve NH learning experience
  • Deliver Instructor training, observation and coaching to the EU standard
  • Attend meetings when required and provide information required
  • Ensure EU training materials are kept and delivered against EU standard and provide a positive learning experience
  • All tests/ audits are completed and responses are tracked
  • Support the recruitment of Instructors and Peer Trainers
  • Support EU level projects with feedback and improvements
  • Improve processes from gathering feedback and analyzing data
  • Organize (Instructors assignment) and monitor cross training for the operations to support peak skill requirements
  • Work with operations on a skill matrix to highlight gaps for critical role training
  • Act as a supervisor for Instructors and Peer Trainers with new hires
  • Work in partnership with the agency managers to improve new hire performance
  • Support operations with the delivery of critical role training
  • Ensure training records are kept up to date through the console
  • Feedback to Instructors and Peer Trainers on their delivery and new hire (NH) groups performance

Job Requirements:

  • Well-honed communications skills, including presentation skills
  • Needs to speak and write the local language “correctly” as a requirement.
  • Problem Solving
  • Instructor experience (internal candidates)
  • Able to deliver feedback, coaching and deliver training
  • Intermediate English (fluent English is a requirement in the UK)
  • Sense of confidentiality
  • Interpersonal Skills and Composure (networking skills)
  • Process knowledge (internal candidates)
  • Well-developed observational and analytical skills
  • Effective time management and team work
  • Able to work independently and autonomously
  • Experience using all MS packages, such as Word, Excel, and Power Point
  • Manage multiple competing priorities
  • Demonstrates a methodical approach in tasks
  • A basic understanding of project management
  • Shows a drive for improvement of learning and design processes
  • Analytical skills
  • Trainer or Learning Assistant experience

Qualification & Experience:

  • Must not having any live warnings or letters of concern
  • Must have at least 12 weeks’ tenure (in either temporary or permanent role combined)
  • If permanent and have not yet passed probation, your continued employment is subject to your passing of probation in the new site

Job Details:

Company: Amazon

Vacancy Type:  Full Time

Job Location: Leeds, England, United Kingdom

Application Deadline: N/A

Apply Here

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