Wipro USA Jobs – Peoplesoft HCM Technical

Qualification & Experience:

• Assist in incident management including problem resolution and tracking problems
• Provide fast value-add responses to inbound tickets from customers, acknowledging receipt and providing next steps to the customer through both written and verbal channels
• Should have good knowledge of IT technologies and developments
• Should be available 24×7 on-call whenever needed and work with various internal teams & vendors
• Having PeopleSoft HR knowledge will have an added advantage
• Should have SQL/PL SQL skills
• Prior experience supporting Cloud applications like Taleo, Ariba, SumTotal, Coupa, Workiva will be an added advantage
• Provide proactive communication to the customer on various problems
• Troubleshooting critical, highly complex customer problems in Store & Corporate environments by working closely with other IT Teams
• Good understanding of Cloud Application Architecture, Internet Protocols, Network terminologies from an application support perspective will be an added advantage
• Prior experience working in a multi-vendor environment, technically coordinating with multiple internal / external customers & vendors and experience in a highly matrixed environment will be a plus

Job Details:

Company: Wipro

Vacancy Type:  Full Time

Job Location: Fresno, CA, US

Application Deadline: N/A

Apply Here

careerstrivia.net