Saturday , May 18 2024

Wipro USA Jobs – Peoplesoft HCM Technical

Website Wipro

Qualification & Experience:

  • Assist in incident management including problem resolution and tracking problems
  • Provide fast value-add responses to inbound tickets from customers, acknowledging receipt and providing next steps to the customer through both written and verbal channels
  • Should have good knowledge of IT technologies and developments
  • Should be available 24×7 on-call whenever needed and work with various internal teams & vendors
  • Having PeopleSoft HR knowledge will have an added advantage
  • Should have SQL/PL SQL skills
  • Prior experience supporting Cloud applications like Taleo, Ariba, SumTotal, Coupa, Workiva will be an added advantage
  • Provide proactive communication to the customer on various problems
  • Troubleshooting critical, highly complex customer problems in Store & Corporate environments by working closely with other IT Teams
  • Good understanding of Cloud Application Architecture, Internet Protocols, Network terminologies from an application support perspective will be an added advantage
  • Prior experience working in a multi-vendor environment, technically coordinating with multiple internal / external customers & vendors and experience in a highly matrixed environment will be a plus

Job Details:

Company: Wipro

Vacancy Type:  Full Time

Job Location: Fresno, CA, US

Application Deadline: N/A

Apply Here