The Customer Experience Salesfloor Department Manager will provide customer service by coordinating the activities of associates to maintain a zoned and stocked salesfloor and offering assistance to meet the customer’s shopping needs. This will be accomplished by assisting at the Front End as required and maintaining and recovering merchandise all in a safe and clean environment. This Department Manager will function as a lead of a team to strategically plan and execute duties based on workload and customer traffic patterns.
- Ensuring associate breaks are taken in accordance with coverage.
- Maintaining a safe work area, free of excess debris and fixtures.
- Working recovery merchandise from the Customer Service desk and other areas of the store.
- Training, coaching and offering feedback to associates.
- Zoning assigned area.
- Assigning associates to areas of the salesfloor in partnership with the respective salaried Manager.
- Covering an assigned area on the salesfloor as needed.
- Moving feature merchandise to its modular home.
Vacancy Type: Full Time
Job Location: Québec, QC, CA
Application Deadline: N/A