Thursday , February 13 2025

Southwest Airlines Employment – Provisioning Agent

Website Southwest Airlines

Job Description:

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Responsibilities:

  • Keeps work area clean by sweeping, mopping, wiping down counter tops and organizing warehouse supplies. Maintains provisioning truck in a clean orderly manner. Prepares for the provisioning of flights by stocking provisioning trucks with items from the warehouse on a frequent basis.
  • Wears visual identification required by the Company, prominently displayed for ready recognition.
  • Loads and stores multiple bags of ice for loading onto provisioning trucks. Handles 30 or more bags of ice a day per shift.
  • Works in a cooperative spirit to ensure the success of our Company.
  • Responds to internal Customer inquiries.
  • Reviews flight information to plan for snack flights. Consolidates snacks which are consumed for future flights. Packs and repacks entertainment kits and assures aircraft is equipped with such kits.
  • Attends initial and ongoing training (classroom and on-the-job), and keeps current on knowledge, information, and equipment to gain proficiency.
  • Works as a member of lean staff operating out of cities served by the airline.
  • Provides friendly service to and maintains positive relationships with all internal and external Customers.
  • Prepares perishable items for stocking on aircraft.
  • Duties may vary by size and organization of Provisioning Station
  • Works in warehouse, preparing items for stocking and operating forklift and pallet jacks as necessary. Packs and repacks liquor, beer, wine containers and completes inventory with an electronic device.

Job Requirements:

  • Must be able to type and/or use computer keyboard with sufficient speed to meet demands of the job.
  • Must be able to bend, stretch, and squat to position self while working in the designated work areas including aircraft galleys, provisioning
  • vehicles, warehouse/office area, and other designated work areas.
  • May be required to work holidays and weekends.
  • Must be able to communicate information and instructions verbally and/or with radio equipment.
  • Must work under tight time constraints to accomplish quick turns of aircraft.
  • Must be able to use radio equipment.
  • Must be able to observe, and discern safety practices and communicate with Team members verbally and in writing.
  • Must be alert to moving vehicles, aircraft, or personnel.
  • Must be able to work on provisioning trucks and provisioning stands at heights of 10 feet or above.
  • Must be able to operate cutting tools to open supply boxes.
  • Must be aware of hazardous situations and be able to handle emergencies as needed.
  • Must be able to comply with Company attendance standards as described in established guidelines.
  • Must be able to perform the job functions within a limited space and able to lift and move items of 70 pounds and/or, more on a regular basis and repetitively lift weights of 25 to 65 pounds on raised surfaces.
  • Must be able to read documents, follow instructions, learn and understand provisioning procedures, rules, and regulations including federal and local security regulations.
  • Must be able to read, write and fluently speak and understand the English language.
  • Must be able to successfully complete Provisioning Agent training (classroom and on-the-job) and probationary and/or evaluation period.
  • Prior to completion of probationary period, Employee must abide by the Probationary Attendance Control Policy. Employee must maintain a satisfactory rating on all performance evaluations, which are given at 50 day, 100 day, 150 day and annually.
  • Must be able to read, write and fluently speak and understand the English language.
  • Must be able to successfully complete Provisioning Agent training (classroom and on-the-job) and probationary and/or evaluation period.  Prior to completion of probationary period, Employee must abide by the Probationary Attendance Control Policy.  Employee must maintain a satisfactory rating on all performance evaluations, which are given at 50 day, 100 day, 150 day and annually.
  • Must be aware of hazardous situations and be able to handle emergencies as needed.
  • Must work under tight time constraints to accomplish quick turns of aircraft.
  • Must be alert to moving vehicles, aircraft, or personnel.
  • Must be able to use radio equipment.
  • Must be able to communicate information and instructions verbally and/or with radio equipment.

Qualification & Experience:

  • High School Diploma, GED or equivalent education required.
  • Must be at least 18 years of age.
  • Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
  • High school diploma or equivalent required.
  • Previous airline experience preferred

Job Details:

Company:  Southwest Airlines

Vacancy Type:  Full Time

Job Location: Atlanta, GA, US

Application Deadline: N/A

Apply Here

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