Job Description: Managing the customer service functions, including cash, cashiers and merchandising. Job Responsibilities: Monitors inventory level and informs AFSM/FSM Provides on-going guidance and instruction Promotes the CSI Survey May be asked to perform clerical and banking duties Trains cashiers/merchandisers in job functions Puts up and takes down flyer/event POP as per the POP Placement/Hot Spot documents located on the In-Store Web Maintains cleanliness and ensure washrooms are stock with proper items throughout the shift ie. toilet paper/paper towel Resolves customer issues according to established guidelines (refunds, exchanges, etc.) Responsible for opening and closing the store as per key holder duties (as required) Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures Complies with all store policies and procedures Complies with loss prevention policies and procedures and ensures they are executed in the store Ensures store employees present proper image to the public in accordance with Uniform Policy and Dress Code Guidelines (ie. clean appearance, approved uniform, name badge) Answers inquiries regarding location of product, rainchecks, etc. Ensures shelves are clean and organized with proper rotation Ensures cashier/merchandising staff comply with all store policies and operating procedures Perform other duties as required including Cashier duties when necessary Ensures product displays are set up and taken down as directed by the AFSM/FSM Runs the end of day for the POS system Job Requirements: Planning, Judgement and Decision Making Knowledge of products and supplies Efficient time management skills Computer literate Ability to climb ladder Stock appropriate inventory levels Customer service oriented Problem solving is essential to ensure customer satisfaction Organized Independent thinking as it relates to organizing store Ability to lift up to 50 pounds Plan work to maximize efficiency and minimize costs Commitment to providing customer service Familiarity with retail business Job Details: Company: Shoppers Drug Mart Vacancy Type: Full Time Job Location: Edmonton, AB, CA Application Deadline: N/A Apply Here careerstrivia.net
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