Shoppers Drug Mart Apply – Front Store Supervisor

Job Description:

Managing the customer service functions, including cash, cashiers and merchandising.

Job Responsibilities:

• Monitors inventory level and informs AFSM/FSM
• Provides on-going guidance and instruction
• Promotes the CSI Survey
• May be asked to perform clerical and banking duties
• Trains cashiers/merchandisers in job functions
• Puts up and takes down flyer/event POP as per the POP Placement/Hot Spot documents located on the In-Store Web
• Maintains cleanliness and ensure washrooms are stock with proper items throughout the shift ie. toilet paper/paper towel
• Resolves customer issues according to established guidelines (refunds, exchanges, etc.)
• Responsible for opening and closing the store as per key holder duties (as required)
• Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
• Complies with all store policies and procedures
• Complies with loss prevention policies and procedures and ensures they are executed in the store
• Ensures store employees present proper image to the public in accordance with Uniform Policy and Dress Code Guidelines (ie. clean appearance, approved uniform, name badge)
• Answers inquiries regarding location of product, rainchecks, etc.
• Ensures shelves are clean and organized with proper rotation
• Ensures cashier/merchandising staff comply with all store policies and operating procedures
• Perform other duties as required including Cashier duties when necessary
• Ensures product displays are set up and taken down as directed by the AFSM/FSM
• Runs the end of day for the POS system

Job Requirements:

• Planning, Judgement and Decision Making
• Knowledge of products and supplies
• Efficient time management skills
• Computer literate
• Ability to climb ladder
• Stock appropriate inventory levels
• Customer service oriented
• Problem solving is essential to ensure customer satisfaction
• Organized
• Independent thinking as it relates to organizing store
• Ability to lift up to 50 pounds
• Plan work to maximize efficiency and minimize costs
• Commitment to providing customer service
• Familiarity with retail business

Job Details:

Company: Shoppers Drug Mart

Vacancy Type:  Full Time

Job Location: Edmonton, AB, CA

Application Deadline: N/A

Apply Here

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