Job Description: To provide prompt and superior customer service at the retail postal outlet. Job Responsibilities: Maintains proper security of cash and mail Controls cash, money order, and stamp inventory in accordance with prescribed cash handling policies and procedures Answers enquiries and resolves customer complaints regarding postal services Customer ServiceProvides superior and efficient customer service Ability to upsell and recommend postal services and promotions to all customers Abides by the customer service program (SERVE) as prescribed by Canada Post Corporation Maintains and controls the cash register in the department in compliance with policies and procedures General Complies with all health and safety regulations Complies with all store policies and procedures Complies with loss prevention policies and procedures and ensures they are executed in the department Ensures loss prevention systems and procedures are performed according to guidelines Maintains a neat and organized postal service area and presents proper image to public according to Uniform Policy and Dress Code Guidelines (eg. clean appearance, approved uniform, name badge) Job Requirements: The above statement reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job and shall not be construed as a detailed description of all the work requirements that may be inherent in the job. Troubleshoot cash and tally differences Commitment to providing customer service Computer literate Planning, Judgement and Decision Making Effective verbal and written communication skills Ability to climb ladder Perform other duties as required including Cash duties Organized and detailed oriented Ability to work independently and as part of a team Ability to lift up to 50 pounds Ability to work in a fast pace environment Register Skills Plan work to maximize efficiency and minimize costs Experience with registration and postal authorization issues Efficient time management skills Customer service oriented Problem solving to ensure customer satisfaction Job Details: Company: Shoppers Drug Mart Vacancy Type: Full Time Job Location: Vancouver, BC, CA Application Deadline: N/A Apply Here careerstrivia.net
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