
Website RBC
Job Description:
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging market opportunities and act as an RBC Ambassador within the community you work in. Sharing common goals, purpose, vision, and values with other RBC partners, you build relationships and encourage collaboration across all roles, as well as steward digital enablement and multichannel usage. As a team leader, you support the ongoing development of staff through consistent routines to ensure a high level of employee capability and engagement.
Job Responsibilities:
- Deliver results and support new client acquisitions through multiple channels, including your own team and local partners
- Lead change and allocate resources to meet the needs of the community, growing sales, revenue, and market share
- Ensure high employee engagement through recruiting, talent management, development, and career planning
- Inspire, orchestrate, and pioneer superior retailing excellence to deliver a memorable client experience
- Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage
- Take appropriate actions to close gaps identified through operational, credit effectiveness, and compliance reviews and reports
Job Requirements:
- Minimum 3 years in a people management role within the financial industry
- Ability to employ digital channels, drive client awareness, and ensure your team is enabling clients with RBC digital access
- Entrepreneurial business acquisition mindset
- Mutual Funds accreditation (IFIC or CSC) and minimum 2 years of licensed mutual funds sales experience within the last 3 years
- Completed an acceptable mutual fund branch management exam (BCO) offered by the CSI, or ability to write an exam within 4 months of start date
Job Details:
Company: RBC
Vacancy Type: Full Time
Job Location: Winnipeg, CA
Application Deadline: N/A
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