
Website Majid Al Futtaim
Job Description:
The Social Media Coordinator is responsible for enhancing MAF Lifestyle social media presence by managing social media channels, community management, collating content for social media campaigns, providing analysis of current campaigns and feeding the information to the Marketing and PR teams.
Job Responsibilities:
- Create a clear monthly Social Media calendar for all Majid Al Futtaim Lifestyle brands ensuring social media timelines coinciding with new product releases, ad campaigns, or other brand messages.
- Maintain all Majid Al Futtaim Lifestyle social media platforms, ensuring each is up to date and interconnected.
- Maintain professional relationships with external agencies and third-party providers.
- Maintain all department related records, files and database.
- Ensure compliance to group communications policy.
- Develop engaging, creative, innovative content for regularly scheduled posts, which engage audiences and promote brand-focused messages.
- Developing the relevant post captions and hashtags and ensuring translation is correct and reviewed.
- Raise LPO‘s, and ensure timely payment of invoices.
- Provide exceptional internal customer service, assisting the marketing team on key projects, coordinating where necessary with approved agencies, third parties.
- Monitor online competitor presence, researching new blogs and channel for relevance / trend identification.
- Prepare performance reports with analysis to update management.
Job Requirements:
- Leads the Way – Is able to prioritize work based on urgency and impact. Is able to communicate objectives in a clear manner. Reaches out to colleagues for support as and when needed to ensure timely delivery of objectives. Takes initiative to create positive energy. Enthusiastic about new challenges.
- Drives Impact – Is able to identify key pieces of information required for delivery of work. Identifies areas of risk within own role. Understands when things are urgent. Takes ownership and escalates where required in a timely manner.
- Thinks Customer – Actively listens and demonstrates understanding for customer’s stated and unstated expectations, and understands what is needed to deliver on expectations. Delivers value and quality to the customer. Understands “customer first” mindset.
- Thinks Group – Understands how and where own role / work fits in the overall company. Demonstrates willingness and ability to collaborate. Actively achieves targets. Communicates well with colleagues. Listens attentively. Does not shy away from collaborating.
- Develops Talent – Suggests ways of improving efficiency. Spends time learning and improving. Regularly seeks feedback. Responds honestly to difficult questions and gives relevant feedback when required.
- Fosters Innovation – Does not hesitate to share new ideas. Is curious and takes inspiration from best practices. Demonstrates creativity in day to day work.
Qualification & Experience:
- Bachelor’s Degree in marketing, public relations, advertising or communications
- 2 + years of experience working in marketing, public relations, advertising, or a related field with experience of managing Social Media Channels including Facebook, Instagram, YouTube, and Twitter
- Proven working experience in social media marketing or as a digital media specialist
- Experience in the Retail industry is an advantage
- Professional qualification in Digital marketing and social media is an advantage
Job Details:
Company: Majid Al Futtaim
Vacancy Type: Full Time
Job Location: Dubai, UAE
Application Deadline: N/A
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