Ikea Hiring – Retail Customer Service

Job Description:

You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It’s the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

Job Responsibilities:

• Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience.
• Creates a positive customer experience by ensuring accurate transactions and/or orders. Records information accurately so the resulting analysis can be used to make improvements to customers’ future shopping experience.
• Meets customers’ needs, solves problems independently, and recognizes when to escalate to a manager.
• Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO). Offers and sells services to customers during the handover process when needed.
• Builds emotional connections through meaningful and empathetic interactions with customers.
• Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns.

Job Details:

Company: Ikea

Vacancy Type:  Full Time

Job Location: Centennial, CO, USA

Application Deadline: N/A

Apply Here

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