Hilton Jobs – Hostess

Job Description:

A Hostess is responsible for make the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.

Job Responsibilities:

As a Hostess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Hostess will also be required to have extensive knowledge of menu offerings.

• Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay
• Ensure knowledge of menu and all products
• Has a good knowledge of the restaurant’s sitting arrangements
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
• Follow correct reporting procedures if faced with issues
• Comply with hotel security, fire regulations and all health and safety legislation
• Manage guest queries in a friendly, timely, and efficient manner

Job Requirements:

• Committed to delivering high levels of customer service
• Positive attitude
• Good communication skills (oral and Written)
• Ability to work on your own or in teams
• Flexibility to respond to a range of different work situations
• Excellent grooming standards

Qualification & Experience:

• Degree in relevant area
• Experience in Food and Beverage department and/or industry
• Previous experience of cash handling
• Knowledge of Food Hygiene Regulations

Job Details:

Company:  Hilton

Vacancy Type:  Full Time

Job Location: Abu Dhabi, AE

Application Deadline: N/A

Apply Here

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