Hilton Jobs – Hostess

Job Description:

A Hostess/Host is responsible for make the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.

Job Responsibilities:

As a Host/Hostess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Hostess/Host will also be required to have extensive knowledge of menu offerings.

• Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay
• Follow correct reporting procedures if faced with issues
• Ensure knowledge of menu and all products
• Has a good knowledge of the restaurant’s sitting arrangements
• Comply with hotel security, fire regulations and all health and safety legislation
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
• Manage guest queries in a friendly, timely, and efficient manner

Job Details:

Company: Hilton

Vacancy Type:  Full Time

Job Location: Watford, England, UK

Application Deadline: N/A

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