A Spa Receptionist oversees the scheduling of appointments in the spa as well as greeting guests in a polite, friendly and professional manner.
- Provide first class service to members and guests, including remembering names; must be knowledgeable on resort and spa services in order to inform guests.
- Working with spa director to accommodate group dates with therapist’s schedules; assist with maximization of room utilization with the therapists; Responsible for scheduling appointments efficiently for the spa and the therapists by scheduling vertically rather than horizontally.
- Rearranging therapist’s schedules due to call offs, etc.; operate the front desk, answer telephones and provide detailed information correctly; schedule lunches at appropriate time.
- Ensuring that there are no double bookings; adding therapists to the books by contacting and calling them in; eyeing the books out one month out;
- Customer Focus
Vacancy Type: Full Time
Job Location: San Diego, CA, US
Application Deadline: N/A