As an On-call Customer Service Assistant you’ll contribute to a team that helps welcome new and existing customers, genuinely getting to know them to help with their financial and service needs via a choice of channels. You’ll focus on helping our customers by developing long term relationships through extraordinary personal service. Delivering an excellent customer experience will be key, ensuring all customers are dealt with efficiently and expertly. You’re there to ensure fair outcomes for all customers including those that are vulnerable and make appropriate referrals to the right person or channel of choice. By modeling the Group Values, Behaviours and Code of Responsibility you’ll help us deliver excellence.
Being our customers’ first point of contact – – a dependable, trustworthy person in the branch will be critical. Working across several branches you’ll develop new relationships, build a network to support your future career and see first-hand the impact you can have.
Vacancy Type: Full Time
Job Location: Manchester, GB
Application Deadline: N/A