Job Description: Responsible for timely review and corrections (if needed) are made to entries that are submitted to US Customs/Government Agencies for entry of goods; to ensure that all customer and regulatory requirements are met Job Responsibilities: Work closely with other internal staff, departments and customers to deliver high level of service to customers. Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs. Performs other or additional duties as assigned. Must be able to handle confidential and/or sensitive information. Review and corrects ABI errors and census warnings. Create a referral to document the corrections to ensure education and compliance to reduce future errors. Ensure all government and organizational policies are followed. Solicit and maintain all customs compliance documentation with customers. Review customs entries for accuracy and re-process with corrections if required. This includes customs requirements, other agencies requirements and customer requirements. Provide impeccable customer service Support other workgroups such as but not limited to entry processing and cage functions. Job Requirements: Problem solving skills. Excellent communication skills, verbal and written. Detail oriented. Able to work on a team. Handle high volume of time sensitive work. Required - MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner). Ability to work independently with minimum supervision. Organizational skills. HS Diploma or GED required. 3 years of business or customer service experience preferred. Inter-personal skills. Job Details: Company: FedEx Vacancy Type: Full Time Job Location: Tonawanda, NY Application Deadline: N/A Apply Here careerstrivia.net