FedEx Application – Sr Account Executive

Job Description:

To sell FTN’s services to parties engaged in goal import/export activities to increase assigned territory revenue. The parties include, but are not limited to, prospective and existing customers who can use additional FTN services, carriers and shippers, trade associations and government agencies. This position includes, but is not limited to, working with the regional sales director to resolve anticipated and unanticipated customer problems in a timely manner and with minimal negative effect on FTN; acting as a liaison with other account representatives and customer service representatives; contributing to the positive morale of the FTN sales team.

Job Responsibilities:

• Willingly assists others and plays a lead role in regional and national customer councils.
• Takes a leadership position in the territory with participation in trade, logistics and transportation associations to ensure FTN has visible presence in the territory.
• Obtains maintains and demonstrates a complete knowledge of all key accounts and a complete knowledge of services offered by FTN T&B. Contributes to the development of FTN T&B services/product literature and sales material. Obtains materials to maintain industry knowledge appropriate to territory,
• Plays a leading role in developing and implementing strategic and tactical marketing programs to meet and exceed required business volumes.
• Provides timely and accurate 30/60/90-day forecasts for the respective territory including, expenses, revenue, and new accounts.
• Provides advice and counsel to less experienced representatives resulting in their increased productivity.
• Ensures that required reports are timely and accurate. Acts as liaison between customer and other functional areas (customer service, regional account coordinators, etc.).
• Resolves anticipated/unanticipated problems with minimal negative effect while significantly enhancing customer satisfaction.
• Understands and effectively uses FTN T&B and other FedEx resources.
• Demonstrates the use of financial marketing and consultative selling.
• Actively participates in training for current sales and marketing teams. Assists in developing training programs, materials, and participates in the training process in a classroom environment and on customer calls.
• Identifies opportunities, risks and resources required to achieve revenue objectives.
• Involves management where appropriate.
• Demonstrates and maintains knowledge of customer satisfaction survey results and assists in keeping FTN personnel focused on enhancing customer satisfaction to ensure a solid FTN/customer working relationship.
• Contributes to the positive morale of all associates and in particular, the marketing and sales team.
• Develops, documents and executes a territory management program to include calling on existing key accounts.

Job Requirements:

• Bachelor’s degree/equivalent. Four (4) years of sales experience required.
• In depth knowledge of international trade service with emphasis on customs regulations and procedures in the U.S., Canada, and Mexico as well as transportation procedures and regulations in the three countries.
• Excellent listening skills in order to identify customer needs.
• Excellent communication and presentation skills in order to offer solutions to customer needs and resolve any problems to customer satisfaction.
• Must be a self-starter and motivated to accomplish sales goals and objectives.
• Very good organizational skills and time management to help with territory planning and maximize selling time.
• Strong self-confidence to assist in developing territory relationships in a highly competitive and price sensitive environment and to capitalize on “cold call” opportunities.

Job Details:

Company: FedEx

Vacancy Type:  Full Time

Job Location: Coppell, TX, USA

Application Deadline: N/A

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