Thursday , February 22 2024

CSIS Careers – Technical Support Officer in Burnaby

Website CSIS

Job Description:

Technical Support Officers are responsible for the set-up, implementation and maintenance of IT infrastructure components, and for the operational and technical support for investigations.

The incumbent will be called upon to find solutions and deploy the necessary equipment and circuits to provide customer support (computers, fiber, servers, software, etc) with the end goal of advancing investigations.

Job Responsibilities:

  • Maintain technical knowledge and stay current on work related emerging technologies and best practices.
  • Liaise with peers and clients to resolve escalated technical issues.
  • Provide training to colleagues.
  • Evaluate the performance of existing systems. Plan and direct upgrades and improvements. Troubleshoot and resolve issues.
  • Participate as a technical advisor/consultant on divisional projects and strategic planning.
  • Analyse and synthesize to identify problem patterns, perform research and make recommendations to improve the reliability and maintainability of systems.
  • Recommend improvements to procedures and guidelines related to systems and support services.

Job Requirements:

  • Practical experience with a telecommunications provider, or similar
  • Knowledge or experience of the following:
  • Windows server
  • Server maintenance
  • SAN
  • Network administration
  • Virtualisation
  • Wiring and wiring distribution
  • Project management
  • College diploma/Quebec Cegep diploma of college studies and two (2) years of related experience*
  • Field of studies:
  • Computer Science
  • Electrical
  • Electronics
  • Network Security
  • Telecommunications or Engineering

Job Details:

Company: CSIS

Vacancy Type:  Full Time

Job Location: Burnaby, British Columbia, CA

Application Deadline: N/A

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