Monday , April 15 2024

Costco Employment – Member Service Assistant

Website Costco

Job Description:

Actively greets members, verifies membership card and keeps entry counts. Provides high level of member service and performs warehouse safety and security checks on foot and using personal vehicle. Checks member receipts at exit and thanks member.

Job Responsibilities:

  • Welcomes members entering the warehouse. Approaches, smiles and makes eye contact and greets. Verifies membership card. Offers cart if necessary. Keeps entrance/exit area clean.
  • Conducts hourly warehouse safety and security checks. Walks the warehouse and perimeter. Corrects safety and security problems encountered, such as spills, trip hazards and blocked exits. Fills out the inspection forms and shows results to the duty manager. Attends warehouse safety meetings.
  • Clicks a handheld counter to count members entering the warehouse. Reports half-hourly counts to Front End and records counts on weekly reports.
  • Watches after hours exit door discretely from personal vehicle and reports door area status by 2-way radio before doors can be opened for employees. Drives warehouse perimeter in personal vehicle for security checks. Watches closing managers leave. Reports suspicious activity to duty manager and calls police if necessary.
  • Provides and arranges prompt and courteous member service. Directs members to product and service locations. Enlists assistance for loading, shopping, etc. Dries off wet carts.
  • Monitors warehouse access. Reports arrival of armored transport vehicle to duty manager. Discretely observes armored deposit pick up, jewelry and register drawer set up and pick-up while holding panic button. Checks backpacks, lunch pails, briefcases, strollers, etc., at exit. Plug in the electric scooters as they return.
  • Greets exiting member. Checks accuracy and validity of member’s receipts and compares to merchandise. Arranges speedy assistance for any member correction or concern. Marks receipt with highlighter, thanks member.

Job Requirements:

  • Experience: None.
  • Licenses/Certifications : Valid Driver’s License and vehicle required.
  • Education/Training : High School Diploma or GED preferred.
  • Knowledge/Skills: None.

Job Details:

Company: Costco

Vacancy Type:  Full Time

Job Location: Burnaby, British Columbia, CA

Application Deadline: N/A

Apply Here