Costa Jobs – Store Manager

Job Description:

At the heart of Costa Coffee are our values; we believe in Passion, Warmth, Trust and Courage. We’re the No 1 coffee brand in the UK for the 11th year in a row.At Costa, your part of a genuine and warm team that shares a passion for coffee, and a desire to deliver great experiences to our customers, our communities and to our people.All that we ask is that you’ll need to be a courageous leader and a pourer of happiness…

Job Responsibilities:

Everything! And we mean everything! The Store is yours – stock, team, labour, customers, serving, coffee, coffee and more coffee, all sit with you to own and develop. You will take accountability of the profit and loss for the store and look to maximise where possible. To add to the list, you will:

• Create a customer focused environment and you’ll have a unique skill for anticipating what our customers’ need
• Take ownership of all your controllable costs within your store through effective management of stock, labour, training and reward and recognition.
• Inspire the team to follow your lead and execute with excellence
• Full accountability for managing the store to the standards our customers have come to expect
• Training and developing your team to reach their full potential

Job Requirements:

Having the passion for coffee and people would just be the start of what we’re looking for (but that’s the obvious bit!). The other skills we would be looking for are;

• An ambitious character who wants to be part of our growth journey
• A commercial mind with the ability to think ahead and see the bigger picture, maximizing every sales opportunity
• A leader with coaching experience, remember you are leading from the front!
• A brand ambassador who ensures great attention to brand standards
• Ability to thrive under pressure and execute with pace
• Experience of managing and developing teams

Job Details:

Company:  Costa

Vacancy Type:  Full Time

Job Location: Birmingham, England, UK

Application Deadline: N/A

Apply Here

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