Careers at Amazon – Sr Manager, Program Management

Job Description:

At Amazon, we’re working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. We are doing this by building a world class last mile operation, significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors – called delivery partners – to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages.

Job Responsibilities:

• Make difficult resource trade-offs and align leadership on inputs, outputs, and priorities
• Make connections across the teams that are building solutions, identifying where we have gaps or redundancies; influencing leadership to streamline solutions and define mutually beneficial goals
• Manage a set of programs in country and regionally, in partnership with Product and Technology teams based in Seattle, as well as local in country Operation teams
• Set up scalable and reliable ways to measure success as part of every feature launch
• Optimize the balance between delivery quality, capacity, cost, and driver engagement
• Manage a team across multiple locations which supports Program Management and Operations in APAC

Job Requirements:

• Excel proficiency, basic knowledge of SQL, experience with large data sets
• Master’s degree/MBA in business, operations, logistics, supply chain, or related field
• Proven experience in executing technology solutions in an operational business environment
• Experience managing, negotiating, and communicating with internal/external business partners
• Excellent written and verbal communication skills and the ability to cater these communications to different audiences
• Excited about working in a diverse group and contributing to an inclusive culture

Qualification & Experience:

• Bachelor’s Degree required
• 10+ years of experience in product management, program management, and/or operations management
• 5+ years of experience hiring and developing high caliber teams; proven ability to recruit, manage, develop, and retain a high-performing team in a high-pressure, fast-paced environment
• Business level of English (written, verbal)

Job Details:

Company: Amazon

Vacancy Type:  Full Time

Job Location: Sydney, New South Wales, Australia

Application Deadline: N/A

Apply Here

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