Apply at Sobeys – Specialist Loyalty Analytics

Job Description:

This role analyzes trends in key business metrics with the objective of delivering accurate, timely & actionable campaigns to loyalty customers and insights to key stakeholders in the business including Senior Management, Marketing, Merchandising, Category Management, Finance & Retail Operations.

Job Responsibilities:

• Continuously assess and validate customer data to ensure accuracy of reports used for critical decision-making processes
• Frequently acts as a first point of contact for insight support for key stakeholders in Merchandising, Category Management & Marketing, responding in a timely and effective manner to all requests
• Champions the integration of customer insights from campaigns into business processes and proactively evaluates customer data to provide solutions and inform business decisions
• Collaborates with key functional areas across the business unit including Merchandising, Category Management, Marketing, Finance & Operations to capture analytics requirements and deploy customer insights into everyday decision making
• Perform ad-hoc queries, customer analysis and other analytical functions to support critical decision-making processes of the Marketing & Merchandising teams
• Performs the necessary data preparation for loyalty weekly campaigns (universe selection, scrubbing data, checking data…)
• Design standardized reporting and graphic visualizations (Tableau) of key sales metrics and trends to support the effective use of this information by key stakeholders in decision making
• Develops and performs post-campaign analysis on multi-channel promotions and/or special events, and provide insight and recommendations based on findings
• Directly communicate campaign insights and analysis to stakeholders, identifying key results, impact to business, assess performance against objectives and enabling stakeholders with information which allows for continuous improvement

Job Requirements:

• Ability to meet dynamic and challenging deadlines
• Experience interpreting data and explaining analytical concepts to individuals with varying analytical backgrounds
• Superior communication skills (both oral and written)
• Ability to work independently and within a team
• Experience with Cloud Environment, specifically Databricks and Azure is a big asset
• High level of comfort with relational databases and working with large and complex datasets to generate insights
• Experience working with visualization environments like Tableau or Google Data Studio
• Proficient in Data Bricks, Python, or Synapse
• Proficient in MS suite of tools (Excel, PowerPoint, Word, Access)
• Highly proficient with SAS and/or ability to adapt experience with other SQL tools to use of SAS Enterprise Guide

Qualification & Experience:

• 5+ years of experience with SAS and/or SAS EG
• Working knowledge of star schema databases
• Strong background in data mining and/or statistical modeling

Job Details:

Company: Sobeys

Vacancy Type:  Full Time

Job Location: Mississauga, ON, CA

Application Deadline: N/A

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