
Website Amazon
Job Description:
As a Lead, you will contribute to a vibrant culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You ensure that all operations in your area are occurring as expected. You have a strong attention to detail and are an expert in processes, identifying opportunities for improvement and communicating barriers to the manager. You are flexible while working in an ambiguous environment and can effectively prioritize multiple tasks. Most importantly, you enjoy learning new things, love to delight our customers, and contribute to a strong team culture in the store.
Job Responsibilities:
- Must be able to work flexible hours including nights, weekends and holidays
- You are comfortable working in a physical environment. You have the ability to lift up to 49 pounds and be on your feet for a shift, up to 10 hours at a time with or without reasonable accommodation
- Work with a manager to maintain the high quality and safety standards
- Perform additional duties as assigned
- Troubleshoot customer issues, modeling desired behavior for the team and escalating to a manager as needed
- Contribute to continuous improvement by identifying and communicating barriers to success
- Candidates must be at least 18 years of age. Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.
- Use systems to scan, process, and count inventory
- Act as a floor leader for associate questions and customer escalations
- Ensure consistent execution of inventory workflow processes, helping associates with standard operating procedures
- Maintain cleanliness of the work environment
- Operate point-of-sale (POS) systems and handle cash
- Support associate onboarding and provide ongoing process training as needed
- Receive, stock, and replenish product
Job Requirements:
- High school or equivalent diploma
- Strong communication and customer service skills
- One of the following: 3+ years in a customer-facing environment, 1+ year at Amazon, or work experience at an Amazon Physical Store
- Demonstrated positive work attitude
- Interest in learning new skills and contributing to many different zones within the store
- One of the following: 1+ year of floor leadership, 1+ year at Amazon, or work experience at an Amazon Physical Store
Job Details:
Company: Amazon
Vacancy Type: Full Time
Job Location: Los Angeles, CA, USA
Application Deadline: N/A
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