
Website Amazon
Job Description:
We are looking for an exceptionally talented, bright and driven people to join our Operations Teams to complete the Chartered Management Degree Apprenticeship (CMDA) at one of our Fulfilment Centres or Delivery Stations in England. Delivered over 36 months with three 30-credit units each year studied at Manchester Metropolitan University over three week-long blocks per year. As well as attendance at University participants will develop their skills in the work place supported by an Amazon mentor and a University Skills Coach who will provide support to effectively embed learning within managerial practice. The programme will leave graduates with the experience and competence necessary to take successful long-term managerial responsibility for people, projects, operations and services within the business.
Job Responsibilities:
- Develop subject matter expertise on all operations processes in assigned department
- Ensure that all apprenticeship activities are completed in the required timescale
- Deliver coaching and feedback to line operators related to productivity and quality performance, and safe behaviors
- Continuously provide critical shift related information to frontline management and operators
- Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
- Support customers’ order fulfillment or Delivery by working directly and on a regular basis on operations tasks within your department
- Create and cultivate a safety culture by identifying safety opportunities across your work area
- Ensure that customer orders are fulfilled per quality guidelines
- Drive proactive actions as communicated by manager to remove barriers impacting good shift performance
- Adjust labour allocation within assigned department throughout the shift per latest plan
Job Requirements:
- Continuously provide critical shift related information to frontline management and operators
- Ensure that customer orders are fulfilled per quality guidelines
- Drive proactive actions as communicated by manager to remove barriers impacting good shift performance
- You seek and respond well to feedback
- Support customers’ order fulfillment or Delivery by working directly and on a regular basis on operations tasks within your department
- You are able to read, understand and communicate in English, interact and engage comfortably with people at all levels of the business,
- Develop subject matter expertise on all operations processes in assigned department
- Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
- You aim to attain impeccable customer service and excellent customer facing skills,
- Ensure that all apprenticeship activities are completed in the required timescale
- Deliver coaching and feedback to line operators related to productivity and quality performance, and safe behaviors
- You have a hands-on attitude, be flexible, adaptable and proactive,
- You can follow a list of guidelines and instructions (verbal or written) to deliver results and meet deadlines,
- Create and cultivate a safety culture by identifying safety opportunities across your work area
- Adjust labour allocation within assigned department throughout the shift per latest plan
- You have flexibility in working hours and shift patterns to provide cover for operational requirements.
Job Details:
Company: Amazon
Vacancy Type: Full Time
Job Location: Doncaster, England, United Kingdom
Application Deadline: N/A
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