Job Description: The Front End Manager is responsible for the efficient and fiscally responsible operation of the department. The Manager will lead and manage staff to achieve the highest level of customer service, while adhering to all Food Safety Protocols, Standard Operating Procedures, corporate policies and Health and Safety, and other programs and initiatives. The Manager will also manage budgets, labour costs, inventory control, product presentation and merchandising. The Manager will coach, motivate and develop their team to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee and customer engagement. Job Responsibilities: Manage store operations as required Execute winning conditions as required Communicate operational requirements/changes to department employees Balance cash office according to company policies and procedures Demonstrate exceptional product knowledge, including awareness of product changes, promotions, and seasonal trends Responsible for ensuring that OH&S, food safety, and other regulatory requirements and procedures are implemented and maintained Order, receive, organize, rotate, merchandise and present products and stock in accordance with company standards Demonstrate outstanding leadership, while serving as a role model Manage the department budget Provide superior customer service to meet customer needs Lead the implementation of all corporate policies, initiatives, and Standard Operating Procedures and ensure the department and employees comply and use them effectively, including timely and accurate submission of all relevant documentation as required Manage direct reports including: selection, orientation, training and development, performance management, succession planning and compensation Directly responsible to ensure the department achieves all financial targets and maximizes sales and margins, including appropriate sales forecasting, variance analysis and correction, and labour cost control Create a shopping experience that engages customers in a way that enhances loyalty, sales, profit Create a coaching and development culture for all employees, which embraces a passion for food Job Requirements: Experience reading and analyzing financial reports, and experience in developing and adhering to budgets Ability to work independently in a fast paced environment Above average communication skills (oral and written) Full knowledge of total store operations and skills High School Diploma Proficient use of Microsoft office suite Minimum 18 months of retail store experience, particularly in the specific department Full knowledge of department operations and skills Job Details: Company: Sobeys Vacancy Type: Full Time Job Location: Victoria, BC, CA Application Deadline: N/A Apply Here careerstrivia.net
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